Contact Us

We’re here to help - without the hassle.

Whether it’s a question about your policy, making a claim, or understanding your benefits, our team is ready to guide you.

Customer Support

  • Address: 510 Austin Ave, Waco, TX 76701
  • Hours: Monday – Friday, 8:30 AM – 6:30 PM


Annuities & Life Insurance Support

For general policy inquiries, contract details, and account updates.

Claims & Benefits Support

For filing or checking the status of claims — including life insurance, annuities, and long-term care.

New Customers & General Inquiries

Thinking about getting covered? Call us to explore your options or speak with a licensed representative.

 

Want to Partner With Us?

We welcome trusted suppliers and vendors.
Call Us at (800) 882-1292

Can’t Find What You’re Looking For?

Drop us an email at [email protected] and we'll point you in the right direction

Heritage One Insurance
Backed by trust. Built for families. Serving peace of mind.